Frequently Asked Questions

Nope! That's the whole point. Walk in anytime during our hours and we'll take care of the rest. First-time visitors will fill out a short registration form (about 5 minutes).

For younger children: diapers, wipes, a change of clothes, and any comfort items. For older kids: a labeled water bottle. Snacks are provided, but you're welcome to send extra food for specific dietary needs.

We welcome children from 6 weeks old up to 12 years old. Each age group has its own dedicated space and age-appropriate programming.

We follow and often exceed Illinois DCFS ratios: 1:4 for infants, 1:6 for toddlers, 1:8 for preschoolers, and 1:12 for school-age children.

Please keep your child home if they have a fever (100.4°F+), vomiting, diarrhea, or unexplained rash. If a child becomes ill while in our care, we'll contact you immediately for pickup. We appreciate your cooperation in keeping all kids healthy!

Yes, with prior authorization. List authorized pickup persons on your registration form. They'll need to show a valid photo ID. We will not release a child to an unlisted individual — no exceptions.

Yes! A 10% discount applies to each additional child from the same family. Just let us know at check-in.

Allergies are taken very seriously. Please list all allergies on the registration form. Our kitchen is nut-aware and we do our best to accommodate all restrictions. For severe or life-threatening allergies, please discuss with staff at drop-off.

Yes, we have a one-hour minimum. After that, time is charged in 30-minute increments.

We accept cash, Visa, Mastercard, Discover, American Express, and Venmo. Payment is due at pickup.